Auto repair is one of those unavoidable aspects of car ownership. While many Mercedes-Benz dealerships encourage the owners of their cars to return to the dealership for repairs and maintenance, it may not be necessary. There are many independent repair shops that can fulfill your maintenance needs. If you have not picked a side in the independent shop vs. dealership debate, here are some of the benefits of using an independent repair shop.
These Shops are Less Expensive
Most cars purchased from a dealership come with a warranty. Depending on the nature of the repair, having an independent dealer perform the repairs will not violate this warranty. From an economic standpoint, it is a decision to use independent repair shops for regular maintenance and repairs not covered under your warranty. The costs of repairs at independent shops are considerably lower than what you would pay for similar repairs at a dealership.
Independent Garages Have a Similar Level of Expertise
Independent repair shops have the same technology and repair information found at the dealership’s repair shop. Equipped with modern software and privy to the same records and the same service bulletins about the Mercedes-Benz car models. These shops also have, or can acquire, the high-quality parts to handle the repairs. In the past decade, independent auto garages have reached the same level of quality as the dealers.
The Mechanics are Highly Skilled
Reliable repair shops have mechanics that are as skilled as the ones who work for dealers. Selecting a repair shop with certified mechanics ensures that the people repairing your car have the skills to repair it. Certified mechanics must pass an exam and renew their certification every five years. Also, some mechanics begin their careers working for car dealerships before going on to an independent repair shop. If the shop says that it services Mercedes-Benz, the technicians may have experience working on your particular car’s make and model.
You Will Receive Personal Attention
Car owners rarely get to interact with the mechanics at a car dealership. Most people who visit the dealer’s repair shop spend their time speaking with the person that handles service sales. When you visit an independent repair shop, you develop a relationship with the mechanic and other employees. This relationship with your mechanic can lead to perks like a discount on services.
The Opinions of Customers are Important
Customer service is important to both dealerships and independent shops. However, the survival of independent shops is directly connected to the opinions and recommendation of their customers. Because of this, some independent shops make an effort to provide stellar service to their customers.
During the time you own your car, you will need to have regular maintenance or repair work done. While it may seem as if you need to take it to the Mercedes-Benz dealer to get it repaired, it is not necessary. Independent auto repair shops can provide the same quality of service that is found at dealership repair shops.
